Return & Refund Policy
We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.
CANCELLATION
We accept order cancellations before the product is shipped or produced. If the order is cancelled, you will receive a full refund. We cannot cancel the order if the product has already been shipped.
RETURNS (IF APPLICABLE)
100% Money Back Guarantee – our return policy lasts 30 days. Purchases made online can be returned for free. Once the returned item arrives back at Wiksry's warehouse for inspection, the refund process will begin.
Returns must include all accessories:
- Items must include original packaging.
- For non-quality related warranty claims, the buyer is responsible for shipping costs.
- Returns may be rejected if items do not meet the above requirements.
REFUNDS (IF APPLICABLE)
Refunds will be processed within 7 days after we receive your package. The refund will be issued to your PayPal account, as per your request.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your PayPal account.
Ensure that PayPal has processed the refund.
If you’ve done this and still have not received your refund, please contact us at support@wiksry.com.
RETURN ADDRESS
Please contact our Customer Service at support@wiksry.com to get the return address.